GENERAL CONDITIONS OF SALE

Last updated on: 01/20/2025

ARTICLE 1 — GENERAL PROVISIONS

These General Terms and Conditions of Sale (referred to as "GTC") govern transactions carried out on the Operator's website, also referred to as "Site Operator". These GTC are permanently available on the website for consultation and may be provided to customers by various means at their request.

For any order placed, the agreement on the General Terms and Conditions is mandatory. The customer validates his acceptance by checking a specific box or by clicking on a dedicated button, thus confirming that he has read and accepted the General Terms and Conditions before finalizing his purchase.

The buyer's confirmation of the order signifies his agreement with the General Terms and Conditions in force on the date of the order. The Operator undertakes to archive and allow the reproduction of these General Terms and Conditions for future reference.

ARTICLE 2 — DESCRIPTION OF PRODUCTS

The site offers the online sale of the following products: Projector designated by the term "Product(s)". These products are available to any user, whether an individual or an entity herein called "Customer".

Each Product is presented with a detailed description either directly provided by the supplier or accessible via an external link to the manufacturer's website. This description highlights the essential characteristics of the product. It is important to note that the images of the products on the site are not contractual. Instructions for use, if necessary, are available on the site or are provided at the time of delivery. All Products marketed comply with the legal standards in force in France.

The Customer assumes full responsibility for the conditions and consequences of his access to the site, including any costs imposed by third parties such as Internet access providers, which are his responsibility. It is also the Customer's responsibility to ensure that he has the necessary equipment to access the site and that it is secure and suitable for the intended use. The Customer must ensure that his computer configuration does not pose any security risks and is suitable for browsing the site.

ARTICLE 3 — ORDERS PLACED ON THE SITE

The Site Operator undertakes to ensure the availability of its products, but these are offered within the limits of existing stocks. If a product ordered by the customer becomes unavailable after the order despite the efforts of the Operator, the latter will inform the customer by email as soon as possible.

The customer will then have the choice between two options:

• Receive a product of equivalent quality and price to that initially ordered or
• Obtain a refund of the amount of the product ordered made no later than thirty (30) days after payment.

Apart from the reimbursement of the unavailable product if the customer opts for this solution, the Operator is not required to pay any cancellation compensation.

Unless otherwise indicated in these T&Cs and without affecting the right of withdrawal provided for by current legislation, orders placed by the customer are considered firm and final.

ARTICLE 4 — PAYMENT TERMS

The Customer acknowledges that any order placed on the Site constitutes a financial commitment and that he must make a payment in return for the Product requested.

The Site Operator reserves the right to verify the authenticity of the payment before dispatching the order using all necessary methods.

Regarding transactions, the Site operator accepts the various payment solutions which are listed on the site.

ARTICLE 5 — PAYMENT OF THE PRICE

The price of the Products at the time of ordering is presented in euros and is inclusive of all taxes (TTC) with the exception of delivery and transport costs (unless this is indicated).

During a promotion, the Operator guarantees the application of the promotional rate to all orders placed during the announced promotional period.

Payment must be made in euros (€) only. The total amount becomes payable upon confirmation of the order. The prices displayed take into account any discounts and rebates that the Operator may offer. Additional delivery or transport costs, if applicable, will be added to the price of the Products and clearly specified before the Customer validates the order.

The total to be paid by the Customer and the details of this amount will be clearly indicated on the order confirmation page.

ARTICLE 6 — FORMATION OF THE CONTRACT

The contract between the Site Operator and the Customer is established as soon as the Customer sends confirmation of his order. This confirmation is done by a process called "double-click": the Customer selects his products, checks them in his basket, accepts the general conditions of sale (GTC) and proceeds to payment by entering his banking information.

This "double-click" process constitutes an electronic signature which has the same legal value as a handwritten signature and definitively seals the Customer's order.

The Site Operator undertakes to securely store records of orders and invoices serving as reliable proof of the contract. Unless proven otherwise, these records are recognized as valid proof of the transactions carried out between the Site Operator and its Customers.

The Customer has the right to cancel his order in writing for reasons such as non-conformity of the product, a significant delay in delivery or an unjustified price increase, and may then claim a refund of his deposit with interest. For its part, the Site Operator may cancel the order if the Customer refuses delivery or does not finalize payment upon delivery.

ARTICLE 7 — RETENTION OF TITLE

The Site Operator remains the exclusive owner of the Products ordered on the Site until receipt of the full price, including any shipping costs.

ARTICLE 8 — SHIPPING AND DELIVERY

The online sales offers presented on the site are reserved for consumers residing in France or, where applicable, in a member country of the European Union and for deliveries in these same geographical areas.

Delivery means the transfer to the Customer of physical possession or control of the Product.

The shipping costs are those specified when finalizing the order and are accepted by validation of the order.

The Operator undertakes, in accordance with the delivery deadline indicated on the Site for each of the Products, to deliver the Products within a maximum period of thirty (30) days after receipt of the order.

Delivery times are announced in working days on the Site when ordering. These times include the preparation and shipping of the order as well as the time provided by the carrier.

The Operator undertakes to ship the Products in accordance with the deadlines announced on each Product sheet and at the basket level, provided that payment for the order has not been previously refused.

However, if one or more Products cannot be delivered within the time initially announced, the Operator will send an email indicating the new delivery date to the Customer.

The Products will be delivered to the address indicated by the Customer when ordering. It is therefore up to the Customer to check that this address does not contain any errors. The Operator cannot be held liable if the address provided by the Customer is incorrect, thus preventing or delaying delivery.

Upon delivery, you may be asked to sign a receipt.

Upon delivery, it is the Customer's responsibility to check that the Products delivered comply with their order and that the package is sealed and undamaged. If this is not the case, the Customer must indicate this on the delivery slip. No complaints about the quantity or condition of the Product will be accepted if the complaint has not been noted on the delivery slip.

ARTICLE 9 — RIGHT OF WITHDRAWAL

If a delivered Product does not give complete satisfaction to the Customer, the latter may return it to the Operator. The Customer will have fourteen (14) days to do so from the date of receipt of the order.

In accordance with Article L.221-21 of the Consumer Code and in order to implement this right of withdrawal under the conditions of Articles L. 221-18 et seq. of the Consumer Code, the Customer is invited to complete the following standard withdrawal form:

Letter to be sent by registered mail with acknowledgment of receipt:

• First and last name of the consumer
• His address
• Postal Code - City
• Recipient: First name and last name of the professional seller
• Recipient's (seller's) address
• Postal Code - City
• At ... on ... (date of letter)
• Madam Sir
• On ... (indicate the date appearing on the order form) I ordered ... (description of the object: for example the DVD collection the armchair...) which you delivered to me (or which I received) on ... (date).
• In accordance with article L. 221-18 of the consumer code, I exercise my right of withdrawal.
• Consequently, I ask you to kindly reimburse me as soon as possible and at the latest within 14 days following receipt of this letter the sum of ... euros that I paid you when I placed my order, in accordance with the provisions of Article L. 221-24 of the Consumer Code.
• Please find attached (indicate the returned item) that I am returning to you.
• Please accept, Madam Sir, the expression of my distinguished sentiments.
• Signature

The Operator will send an acknowledgement of receipt of the Customer's withdrawal request by e-mail.

Where applicable, the Customer may exercise his right of withdrawal by notifying the Operator of the following information:

• name, geographic address, telephone number and email address;
• decision to withdraw by means of an unambiguous statement (e.g. letter sent by post, fax or email, provided that these contact details are available and therefore appear on the standard withdrawal form). The Customer may use the model withdrawal form, but this is not obligatory.

Return costs are the responsibility of the Consumer.

The exceptions of Article L.221-28 of the Consumer Code apply and prevent the exercise of the right of withdrawal, in particular if the order consists of a contract:

• for the provision of services fully performed before the end of the withdrawal period and the performance of which began after the consumer's express prior agreement and express waiver of his right of withdrawal;
• for the supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period;
• for the supply of goods made to the consumer's specifications or clearly personalized;
• of supply of goods liable to deteriorate or expire rapidly;
• for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
• for the supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
• for the supply of alcoholic beverages whose delivery is deferred beyond thirty (30) days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
• maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by the consumer, within the limit of spare parts and work strictly necessary to respond to the emergency;
• of the supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery;
• for the supply of a newspaper, periodical or magazine except for subscription contracts to such publications;
• concluded at a public auction;
• provision of accommodation services other than residential accommodation, transportation of goods, car rental, catering or leisure activities which must be provided on a specific date or period;
• of supply of digital content not supplied on a tangible medium, the execution of which has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal.

The returned Product must be in its original packaging in perfect condition suitable for resale, unused and with all possible accessories.

In addition to the returned Product, the return package must also contain a letter specifying the exact and complete contact details (first name, last name, address) of the Customer as well as the order number and the original purchase invoice.

The Operator will reimburse the Customer for the amount of the Product within fourteen (14) days from receipt of the Product and all elements enabling the Customer's reimbursement to be implemented. This reimbursement may be made by the same means of payment as that used for the Customer. As such, the Customer who has paid for his order in the form of credits/gift vouchers may be reimbursed by credits/gift vouchers according to the Operator's wishes.

By accepting these General Conditions of Sale, the Customer expressly acknowledges having been informed of the withdrawal procedures.

ARTICLE 10 — CUSTOMER SERVICE

The Customer can contact the Operator's customer service:

• at the following number 0666001140 on the following days and opening hours from Monday to Friday from 8 a.m. to 5 p.m.
• by email to yvan.xandri91160@gmail.com, indicating your name, telephone number, the subject of your request and the number of the order concerned.

ARTICLE 11 — INTELLECTUAL PROPERTY AND LICENSE TO USE THE SITE

The Operator is the sole owner of all elements present on the Site, including and without limitation all texts, files, animated or non-animated images, photographs, videos, logos, designs, models, software, brands, visual identity, database, structure of the Site and all other elements of intellectual property and other data or information (hereinafter the “Elements”) which are protected by French and international laws and regulations relating in particular to intellectual property.

Consequently, none of the Elements of the Site may be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, represented, stored, used, rented or exploited in any other way, free of charge or for a fee, by a Client or by a third party, regardless of the means and/or media used, whether known or unknown to date, without the prior express written authorization of the Operator on a case-by-case basis, and the Client is solely responsible for any unauthorized use and/or exploitation.

Furthermore, it is specified that the Operator is not the owner of the content posted online by the Customers for which the latter remain fully responsible and guarantee the Company against any recourse in this regard. The Customers grant the Operator a non-exclusive, transferable, sublicensable, free of charge and worldwide license for the use of the intellectual property content that they publish on the Site for the entire duration of protection of this content.

The Operator reserves the right to take all legal action against persons who have not respected the prohibitions contained in this article.

ARTICLE 12 — LIABILITY AND LEGAL GUARANTEE OF CONFORMITY

12.1 Liability

The Operator cannot be held responsible for the non-performance of the contract due to the Client or due to an event qualified as force majeure by the competent courts or due to the unforeseeable and insurmountable act of any third party hereto.

The Operator cannot be held responsible for imported information stored and/or published on the Site by Customers. The Operator cannot be held responsible for any information published by a Customer on the Site and for any direct or indirect damage that this use could cause to a third party, the Customer who originated the publication remaining solely responsible in this regard.

The Customer acknowledges that the characteristics and constraints of the Internet do not allow the security, availability and integrity of data transmissions on the Internet to be guaranteed. Thus, the Operator does not guarantee that the Site and its services will operate without interruption or operating errors. In particular, their operation may be temporarily interrupted for maintenance, updates or technical improvements or to develop their content and/or presentation.

The Operator cannot be held responsible for the use that would be made of the Site and its services by Customers in violation of these General Conditions and for the direct or indirect damage that this use could cause to a Customer or a third party. In particular, the Operator cannot be held responsible for false declarations made by a Customer and for his behavior towards third parties. In the event that the Operator's liability is sought due to such behavior by one of its Customers, the latter undertakes to guarantee the Operator against any conviction pronounced against it as well as to reimburse the Operator for all costs, in particular lawyers' fees incurred for its defense.

The Customer is solely responsible for all content that he/she posts online on the Site, to which he/she expressly declares that he/she has all the rights and, as such, guarantees the Operator that he/she will not post online any content that violates third-party rights, in particular intellectual property rights, or that constitutes an attack on individuals (in particular defamation, insults, abuse, etc.), on respect for privacy, or an attack on public order and morality (in particular, apology for crimes against humanity, incitement to racial hatred, child pornography, etc.). In the event of an infringement of the laws in force, morality or these General Terms and Conditions, the Operator may automatically exclude Customers who have been guilty of such infringements and delete information and references to such contentious content. The Operator is considered a host with regard to content posted online by third parties. As such, it is recalled that the Operator has no general obligation to monitor the content transmitted or stored via the Site. In the event that the Operator's liability is sought based on content posted online by the Client, the latter undertakes to guarantee the Operator against any conviction pronounced against it and to reimburse the Operator for all costs, in particular lawyers' fees incurred for its defense.

Regardless of any additional contractual guarantee (commercial guarantee) which may be granted, the Products benefit from the legal guarantee of conformity provided for in Articles L. 217-4 et seq. of the Consumer Code (in particular L. 217-4 to L. 217-14 of the Consumer Code) and the guarantee of hidden defects provided for in Articles 1641 to 1649 of the Civil Code.

12.2 Legal guarantee of conformity

When you act under the legal guarantee of conformity (if the product(s) are subject to it):

• you have a period of two (2) years from delivery of the goods to take action;
• you can choose between repair or replacement of the goods subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;
• you are exempt from providing proof of the existence of the lack of conformity of the goods during the twenty-four (24) months following delivery of the goods (except for second-hand goods).

12.3 Return procedure

Return procedure: After notification the Customer will receive return instructions including the address to which the product must be returned. The products must be returned in their original packaging complete (accessories, instructions, etc.) and accompanied if possible by a copy of the purchase invoice (which can be returned by email).

Return costs: Except in the case of a defective product or proven non-conformity, return costs are the responsibility of the Customer. If the product is recognized as defective or non-compliant by the Operator, all return costs will be reimbursed to the Customer.

Returns processing: Upon receipt of the returned products, the Operator undertakes to quickly examine the products and inform the Customer of the handling of the return. If the return is validated, the Operator will exchange the product or refund the sums paid according to the Customer's wishes within 30 days. This period may be extended if additional investigations must take place.

Exceptions: Except in the case of a defective product or proven non-conformity, products returned incomplete or damaged by the Customer will not be accepted. The Operator reserves the right to refuse the return if the conditions mentioned are not respected.

12.4 Guarantee of hidden defects

You may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code. In this case, you can choose between the resolution of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.

Reproduction of articles L. 217-4 L. 217-5 L. 217-7 L. 217-9 and L. 217-12 of the Consumer Code of article 1641 1644 and of the first paragraph of article 1648 of the Civil Code as in force on the date of these General Conditions:

Art. L.217—4 of the Consumer Code: "The seller delivers goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging of the assembly instructions or from the installation when this has been placed at his expense by the contract or has been carried out under his responsibility."

Art. L.217—5 of the Consumer Code: “The property complies with the contract:

1. If it is suitable for the use usually expected of a similar good and where applicable:
2. if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
3. if it presents the qualities that a buyer can legitimately expect in view of the public declarations made by the seller, the producer or his representative, in particular in advertising or labelling;

1. Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer brought to the attention of the seller and which the latter has accepted.

Art. L.217—7 of the Consumer Code: “Any lack of conformity which appears within twenty-four months from the delivery of the goods shall be presumed to have existed at the time of delivery unless proven otherwise.

• For goods sold second-hand, this period is set at six months.
• The seller may challenge this presumption if it is not compatible with the nature of the goods or the alleged lack of conformity.

Art. L.217—9 of the Consumer Code: "In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods. However, the seller may not proceed according to the buyer's choice if this choice entails a cost that is clearly disproportionate to the other method, taking into account the value of the goods or the significance of the defect. He is then required to proceed, unless it is impossible, according to the method not chosen by the buyer."

Art. L.217—12 of the Consumer Code: “The action resulting from the lack of conformity is prescribed by two years from the delivery of the good.”

Art. 1641 of the Civil Code: "The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended or which so diminish this use that the buyer would not have acquired it or would have paid a lower price for it if he had known of them."

Art. 1644 of the Civil Code: "In the case of Articles 1641 and 1643, the buyer has the choice of returning the item and having the price refunded or of keeping the item and having part of the price refunded."

Art. 1648 paragraph 1 of the Civil Code: “The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.”

It is recalled that the search for amicable solutions prior to any possible legal action does not interrupt the time limits for the application of legal guarantees or the duration of any possible contractual guarantee.

ARTICLE 13 — PERSONAL DATA

For more information regarding the use of personal data by the Operator, please read carefully the Privacy Policy on respect for privacy (the “Privacy Policy”). You can consult this Privacy Policy at any time on the Site.

ARTICLE 14 — HYPERTEXT LINKS

The hyperlinks available on the Site may refer to third-party sites not published by the Operator. They are provided solely for the convenience of the Customer in order to facilitate the use of the resources available on the Internet. If the Customer uses these links, he will leave the Site and then agree to use third-party sites at his own risk or, where applicable, in accordance with the conditions governing them.

The Customer acknowledges that the Operator does not control or contribute in any way to the development of the conditions of use and/or the content applying to or appearing on these third-party sites.

Consequently, the Operator cannot be held responsible in any way whatsoever for these hypertext links.

Furthermore, the Customer acknowledges that the Operator cannot endorse, guarantee or take over all or part of the conditions of use and/or the content of these third-party sites.

The Site may also contain promotional hypertext links and/or advertising banners referring to third-party sites not published by the Operator.

The Operator invites the Customer to report any hyperlink on the Site that would allow access to a third-party site offering content that is contrary to laws and/or morality.

The Client may not use and/or insert a hyperlink pointing to the site without the prior written consent of the Operator on a case-by-case basis.

ARTICLE 15 — REFERENCES

Unless expressly refused, the Customer authorizes the Operator to mention the Customer's first and last name in its communication media (display of notices on the website, etc.).

ARTICLE 16 — GENERAL PROVISION

ENTIRE AGREEMENT OF THE PARTIES

These General Terms and Conditions constitute a contract governing the relationship between the Client and the Operator. They constitute the entirety of the rights and obligations of the Company and the Operator relating to their subject matter. If one or more provisions of these General Terms and Conditions are declared null and void pursuant to a law, regulation or following a final decision by a competent court, the other provisions shall retain their full force and scope. Furthermore, the fact that one of the parties to these General Terms and Conditions does not invoke a breach by the other party of any of the provisions of these General Terms and Conditions shall not be interpreted as a waiver on its part to invoke such a breach in the future.

NOTICE VERIFICATION PROCEDURE

Purpose of the audit: The Operator undertakes to maintain the integrity and authenticity of the opinions published on its site. This procedure aims to verify the veracity and relevance of the opinions posted by Customers in order to provide reliable and transparent information to future buyers.

Publication criteria: All reviews submitted by Customers will be evaluated before publication. Criteria include the relevance of the review to the product, the absence of inappropriate, discriminatory or offensive language and compliance with applicable legal and ethical guidelines.

Verification method:

1. Purchase Verification: Only Customers who have made a verified purchase can submit a review. The Operator verifies that each review is associated with an actual purchase on the site.
2. Moderation by the team: Reviews are moderated by the Operator to ensure that contributions meet the established criteria. The Operator may contact the author of the review to request clarification or additional evidence if necessary.

Right of reply: The Operator reserves the right to respond to any published review to clarify a situation or rectify inaccurate information. The right of reply is exercised in a respectful and constructive manner.

Refusal and deletion of reviews: Reviews that do not meet the publication criteria may be rejected or deleted after publication if new information indicates that a review no longer meets the verification standards.

Transparency: The Operator undertakes to maintain transparency by displaying all reviews, whether positive or negative, provided that they meet the publication criteria.

This procedure helps protect both the interests of Customers and the integrity of the Operator by ensuring that only reliable and authentic reviews influence the reputation of the products offered.

BLOCTEL

The Customer has the option to subscribe to Bloctel services in order not to be contacted by the Operator once the sales contract has been completed (order received). To do this, he must go to the following website: https://www.bloctel.gouv.fr/

CHANGES TO CONDITIONS

The Operator reserves the right to modify at any time and without notice the content of the Site or the services available there and/or to temporarily or permanently cease operating all or part of the Site.

Furthermore, the Operator reserves the right to modify at any time and without notice the location of the Site on the Internet as well as these General Conditions. The Customer is therefore required to refer to these General Conditions before any use of the Site.

The Customer acknowledges that the Operator cannot be held liable in any way whatsoever towards him or any third party as a result of these modifications, suspensions or cessations.

The Operator advises the Customer to save and/or print these General Conditions for safe and long-term storage and thus be able to invoke them at any time during the execution of the contract if necessary.

CLAIM — MEDIATION

In the event of a dispute, you must first contact the company's customer service at the following address: yvan.xandri91160@gmail.com 0666001140.

In the event of failure of the complaint request to customer service or in the absence of a response from this service within ten (10) days, the Customer may submit the dispute relating to the purchase order or to these General Terms and Conditions opposing him to the Operator to the following mediator:

CM2C.

The mediator will attempt, with complete independence and impartiality, to bring the parties together with a view to reaching an amicable solution. The parties remain free to accept or refuse recourse to mediation and, in the event of recourse to mediation, to accept or refuse the solution proposed by the mediator.

The customer is also informed that he can use the Online Dispute Resolution (ODR) platform. https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR 

APPLICABLE LAW

These General Conditions are governed, interpreted and applied in accordance with French law.

ACCEPTANCE OF THE GENERAL CONDITIONS BY THE CUSTOMER

The Customer acknowledges having carefully read these General Conditions.

By registering on the Site, the Customer confirms having read the General Conditions and accepts the rental contract bound by the terms of the current General Conditions.

The General Conditions applicable to the Customer are those available on the date of the order, a copy of which dated on that date may be provided to the Customer upon request. It is therefore specified that any modification of the General Conditions which may be made by the Operator will not apply to any order placed previously unless expressly agreed by the Customer at the origin of a given order.